Reservation Agreement

Please review the cancellation policy below.

This reservation is CONFIRMED when you provide Bay Limo with your Credit Card Number. Any deposits or cancellation fees (cash, checks, or credit card authorization) will be non-refundable for any reason. Bay Limo reserves the right to add damages to the final bill upon vehicle inspection. Smoking is prohibited in all Bay Limo vehicles. There is a $300 charge for smoking inside vehicles. There is a $200 charge for vomiting or excessively trashing vehicles. There is a $150 charge for confetti and Boas. Bay Limo is not responsible for any action of passengers at any time. We are not responsible for lost, damaged, or stolen property—no alcohol consumption by anyone less than 21 years of age. Overtime will be billed in half-hour increments, starting immediately at the pre-arranged drop-off time stated on the trip ticket.

A 25% non-refundable deposit will be required for rental (unless otherwise specified by management). The remaining total balances are due and will be charged seven days prior to the reservation date. Cancellations 14 days out are charged 25% of the contract value. Cancellations with less than 14 days’ notice (certified mail) will be billed 50% of the total contract amount. Up to two days prior, cancellations are billed 100% of the total contract value. All reservations are final upon booking and will incur an additional 12% fee for time, date, or vehicle changes if requested. There will be a 6-hour minimum on all proms with NO CANCELLATION FOR PROM RESERVATIONS OR NEW YEARS EVE RESERVATIONS. Cancellations for proms or New Year’s Eve will be billed 100% of the total contract value.

We cannot be held liable or responsible for issues that could not be foreseen, such as Adverse Weather, flat tires, roadblocks, mechanical failures, traffic accidents, etc., while en route. If a vehicle becomes inoperable due to previously stated unforeseen issues, Bay Limo has the right to send a comparable vehicle that will hold just as many passengers or more. It could be a different type of vehicle, different color, or multiple vehicles to ensure transportation requests can be accommodated. If transportation is handled by Bay Limo, no refund will be granted. We ensure staff, equipment, and preparation for service are in full compliance with all state and federal laws. We cannot anticipate specific issues such as accidents, weather, and mechanical situations that can and will arise occasionally. The chauffeur inspects each vehicle before, during, and after each rental. In the event of damage suffered, the customer shall be responsible for any harm and all damages suffered by the company, its agents, employees, or third parties, including but not limited to the vehicle, regarding cleaning, breakage, burns, or other interior or exterior damage to the extent of the actual cost to repair or replace. A 20% gratuity is customarily based on the service your chauffeur provides. A $35.00 fee will be applied to all returned checks. A $35.00 FEE WILL BE APPLIED TO ALL DECLINED CREDIT CARDS AT THE TIME OF PAYMENT. By agreeing to these terms, I authorize Bay Limo1 to charge my credit card accordingly for any overtime, cancellation fees, damages, and all outstanding balances due for services. I waive my rights to dispute any and all of the charges associated with the services provided by Bay Limo1 on the dates associated with the reservation agreement. I have read, understand, and agree to all terms. All Visa, Mastercard, and Discover cards will add an additional 3% for fees accessed by merchants. All American Express cards will have an additional 8% added for fees accessed by merchants. Due to Rising Fuel costs, all reservations will be assessed for a 10% fuel surcharge. Bay Limo vehicles Will Not Leave Garage Locations Without a Response to This Confirmation. Please Respond to The Bay Limo Terms and Conditions for This Reservation to Proceed as Valid.

There is a $300.00 charge for smoking inside vehicles. There is a $200.00 charge for vomiting or excessively trashing vehicles. There is a $150.00 charge for confetti and Boas. There is a $75.00 Pet Fee (Crated) / $150.00 Pet Fee (Non-Crated).